Apartment Concierge Helps Pamper and Retain Residents – Property Manager at Riverstone Residential Group’s Argenta community Greg Spezzano was quoted in UNITS magazine saying, “We are about to hit our first anniversary with the service and people have grown attached”

Posted : Fri, 11 Jun 2010
Author : Maestro 
 
DALLAS – (Business Wire) Residential communities around the U.S. are able to provide the newest service in apartment living thanks to Apartment Concierge, a Maestro company based in Dallas. The unique service is available to residents 24-7 by phone, text or e-mail, giving residents direct access to a personal concierge prepared to handle inquiries both big and small. An impressive amount of leverage and resources ensures no request is out of reach.

Property Manager at Riverstone Residential Group’s Argenta community Greg Spezzano was quoted in UNITS magazine saying, “We are about to hit our first anniversary with the service and people have grown attached. It’s very personalized and they say they don’t want to move somewhere else and give that up.”

“For less than $5 per month, which is included in the price of rent, residents can register their email address in the VIP portal of the apartment community, and the answer to any question is at their fingertips,” noted Adam Alfia, president of Apartment Concierge.

Concierge assistants even accept requests from residents on vacation looking for a hot dinner spot, and are quick to provide driving directions or even weather condition updates, Alfia explained.

“With a service like this, users may find the convenience of iPhone apps obsolete,” suggested Alfia.

Concierge services may give an apartment community the leg up on competition because of what it offers to residents, the benefits don’t stop there. Property staff at Argenta use the VIP portal to send bulk emails and texts to residents and prospective renters. Residents expecting packages are notified in bulk by text message, saving staff the time they used to spend leaving individual notifications. Staff members also are able to enhance relationships with potential customers as the service allows them to easily contact prospective renters with customized e-mails in the days following a property tour. Spezzano notes, “It’s a huge follow-up tool.”

C. Pharr & Company
Cynthia Pharr Lee, 972-931-7576, ext. 24
Cynthia@pharrpr.com

www.earthtimes.org

National Apartment Association Tells Its Members MOLD CAUSES DEATH; Tells Courts It Doesn’t With The Help of US Chamber and UCLA

Thank You National Apartment Association. I will do my best to get this very important information out ASAP to numerous owners, investors, huge property management companies (e.g., Riverstone Residential), attorneys, and judges, AND, of course, to the MANY people who are currently living in MOLD-INFESTED APARTMENT COMPLEXES right now! katy

Information about Riverstone Residential, the Louisiana Housing Finance Agency, and the owners of Jefferson Lakes Apartments in Baton Rouge, Louisiana allowing tenants to be exposed to extreme amounts of toxins from molds by intentionally concealing evidence

Irrefutable evidence indicates that Riverstone Residential, Guarantee Service Team of Professionals, & plaintiffs’ attorney, J Arthur Smith III, must have agreed to exclude evidence that would have shown the owners of Jefferson Lakes Apartments & Riverstone Residential had knowledge of the severe MOLD INFESTATION at the complex before we moved in

Riverstone Residential Litigation

Mold Inspection Reports

Photos of Mold in Apartment

Attorney Malpractice

TRUTH OUT Sharon Kramer Letter To Andrew Saxon MOLD ISSUE

Regents of the University of California acknowledge imprimatur on 2003 US Chamber of Commerce medico-legal publication

New Action Committee – ACHEMMIC- Urges Transparency in EPA Policy Over Mold & Microbial Contaminants

Truth About Mold – the most up to date, accurate, and reliable information on Toxic Mold

FEMA Using US Chamber Fraud in Katrina Trailer Litigation; EPA, GAO & Both Isle$ of Congre$$ Turn Blind Eye$

Sociological Issues Relating to Mold: The Mold Wars

Certain Corporate and Government Interests Have Spent Huge Sums of Money and Resources DENYING THE TRUTH about the HEALTH EFFECTS of TOXIC MOLD

Political Action Committee – National Apartment Association (NAA) files Amicus Brief in mold case (two infant deaths in mold filled apt – Wasatch Prop Mgmt) citing US Chamber/ACOEM ‘litigation defense report’ to disclaim health effects of indoor mold & limit financial risk for industry

“Changes in construction methods have caused US buildings to become perfect petri dishes for mold and bacteria to flourish when water is added. Instead of warning the public and teaching physicians that the buildings were causing illness; in 2003 the US Chamber of Commerce Institute for Legal Reform, a think-tank, and a workers comp physician trade organization mass marketed an unscientific nonsequitor to the courts to disclaim the adverse health effects to stave off liability for financial stakeholders of moldy buildings. Although publicly exposed many times over the years, the deceit lingers in US courts to this very day.” Sharon Noonan Kramer

Park Lane Seaport Apartments – Boston – Riverstone Residential Group – Rude, Unfriendly, Bad Facilities, Charging me one month extra to my rent

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Spring Meadows – Managed by Riverstone Residential Group – “Sheisty”

Riverstone Residential – Carmel House Apartments Complaints – Mold Complaint led to Retaliatory Eviction

Why should the mold deluxe floor plans cost the same as the clean mold free floor plans – Lexington Farms Apartments – Riverstone Residential

Riverstone Residential – Mariners Crossing – Maintenance says corroded black growth on the water heater is “suppose to look like that”

Riverstone Residential – Lexington Farms Apartments – Warning. Unhealthy. Dangerous. Conditions

MOLD Problems at Lexington Farms Apartments managed by Riverstone Residential – Tenant charged for MOLD REMOVAL???

Riverstone Residential Seattle Complaints – Illegal Business Practices

Complaints Board.com – Riverstone Residential Group Complaints – Invalid Billing upon Move-Out

Riverstone Residential – CAS Partners – Illegal business practices – Mold in Apartment

Links on “U.S. Green Building Council” Facebook – Comment – Please send this to my management company, Riverstone Residential

Lawsuits – affordable housing issues – Blackrock Realty Advisers, CSHV Arboretum, & Riverstone Residential CA

Riverstone Residential – Plaza at the Arboretum – City Hall sues to enforce affordable housing agreement

Riverstone – City Hall finds violations at Arboretum

Riverstone Residential – Park Plaza – Portland State students sue over bedbugs – Video

Riverstone Residential – Park Plaza – Bedbugs infest popular off-campus housing – “We believe the apartment management took the least expensive route instead of the most effective,” said attorney Lynn Clark

Riverstone Residential might want to consider attending the ‘Bed Bugs Webinar for Rental Property Owners’ hosted by The National Apartment Association & Orkin

Belltown Moda Apartments Has Its Balconies Repossessed – managed by Riverstone Residential

Riverstone Residential – New Condo Nightmare – CHS Capitol Hill Seattle Blog

Eagle Place Townhomes managed by Riverstone Residential – Residents say affordable housing complex ‘feels like a prison’

How Some Kids in Lafayette, Colorado Won the Right to Play Outside Again

Worst Staff, Worst Apartment, Worst Price – “I’ve lived in over 20 apartment complexes in my life, all over the country, and I will NEVER, EVER live in another Riverstone Residential apartment” – Plaza at the Arboretum

Riverstone Residential – Pet Friendly??? Not at Toxic Mold Infested Jefferson Lakes Apartments

Lastest Review (including the mold problem) – Toxic mold Infested Jefferson Lakes Apartments – Managed by Riverstone Residential

Complaints Board.com – Serenade at Riverpark Oxnard aka Riverstone Residential – Spawn of the Devil

Riverstone Residential – Review – Crest at Lone Tree – THIS MANAGEMENT COMPANY WILL BREAK THE LAW

A mold problem (among many others) at Alexan Laguna Beach Apartments in Panama City Beach managed by Riverstone Residential – A Tenant’s Experience & Photos

Latest Review – Lowman Building – Seattle, WA – Managed by Riverstone Residential – Run Away from this Property!

Multi-Housing News Blog – Stimulus Package for your Complex – Riverstone Residential – Cheap Entertainment

Complaints Board.com – Riverstone Residential Complaints – Unfair Housing Practices – Georgian

Latest review of toxic mold infested Jefferson Lakes Apartments – PROCEED WITH CAUTION!!!!

Riverstone Residential-Management Challenged?

Riverstone Residential settles a discrimination lawsuit with the Equal Employment Opportunity Commission (“EEOC”) for $30,000

JobVent – Employee Review of Riverstone Residential Group

Multi-Housing News – How Top CEOs Are Dealing With Rising Energy Costs, Other Challenges – CEO – Riverstone Residential

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